Representative example, for GCSE Maths 6 month plan:

Course fee: £449
Minimum 10% deposit: £44.90
Amount of credit: £404.10
Monthly payment: £67.35
Duration of agreement: 6 months
Total repayable: £449

Cost of Credit: £0.00
Rate of interest: 0% (fixed)
0% APR representative.

Representative example, for GCSE Maths 12 month plan:

Course fee: £449
Minimum 10% deposit: £44.90
Amount of credit: £404.10
Monthly payment: £33.68
Duration of agreement: 12 months
Total repayable: £449

Cost of Credit: £0.00
Rate of interest: 0% (fixed)
0% APR representative.

Available Finance options

We offer a range of interest-free finance options to help you spread the cost of your purchase over 6 or 12 months. The value of the loan needs to be over £250 and you can choose a deposit of 10% (or more) of the value of the goods.

You can be considered for finance if you:

· Are at least 18 years old
· Have a gross annual income of at least £5,000
· Are a permanent UK resident and have lived in the UK for at least 3 years
· Have a UK bank account capable of accepting Direct Debits

· Have a good credit history with no late payments, Debt Relief Orders, County Court Judgments or bankruptcies

· Meet any other Omni criteria

Please remember that your application for finance isn’t guaranteed to be accepted, and that all applications are subject to status.

Will a credit search be registered against me if I apply?

Omni will perform a ‘soft’ credit search on your credit file as part of their assessment, to determine whether the loan is affordable for you and if you are likely to make your repayments on time.

It’s important to know that an application for credit will only result in a ‘soft’ search on your credit file until the point your application for finance is complete, at which point a ‘hard’ credit check will be recorded on your credit file.

Only you can see that a ‘soft’ search has been made on your credit file, but a ‘hard’ credit check will be visible to others viewing your credit file, for example, if you apply for credit in the future, the lender will see that an application credit search was made on your credit file.

What happens if my application is accepted?

Once your application is accepted you will be prompted to review and sign your credit documentation. This documentation will detail all the important information about your loan and should be read carefully.

What happens if my application is referred to an Underwriter?

You will receive a response from the Underwriter within 20 minutes of the application being referred during normal working hours. This can either be an accept, decline or a request for more information. If more information is requested, you will receive an email detailing the information required. If you have any questions, you can contact the Underwriting Team at underwriting@ocrf.co.uk.

What happens if my application is declined?

If your application was declined, Omni may be unable to give you specific reasons why. Omni use information from your credit report, alongside your income and expenditure data to make a lending decision. You will receive an email which will provide further details of the Credit Reference Agencies and contact information for any queries you may have.

When do my monthly repayments start?

After your goods or services have been provided your loan will be activated. Your first Direct Debit payment will be taken approximately 30 days after you receive your welcome email from Omni. This will show on your statement as a payment to Omni. You can request to change your monthly payment date after the first payment has been made by contacting Omni and speaking to their customer services team on 0333 240 8317. You will also be registered for their Customer Self Service portal, where you will be able to change the payment date yourself.

How can I contact the lender to discuss my loan?

There are three ways to contact Omni:

• Through the Customer Self Service Portal.
• By email at customerenquiries@ocrf.co.uk
• By telephone on 0333 240 8317.

Are there any fees for repaying my loan early?

There may be a fee for early repayment depending on the type of loan. Your Credit Agreement will detail the applicable fees for your product.

Can I cancel my finance agreement?

You have 14 days to cancel your credit agreement, please note that to cancel your goods and services you will need to speak to us directly. Cancelling your finance agreement with Omni without cancelling the goods and services will mean payment for the goods and services will still be required. www.omnicapitalretailfinance.co.uk

If I need to make a complaint, who do I contact?

If you are unhappy with the level of service Omni have provided or anything Omni have done, you can let them know in the following ways:

• By telephone on 0333 240 8317.
• Email: complaints@ocrf.co.uk.
• By Post: Complaints, Omni Capital Retail

Finance Ltd, Customer Services, PO Box 6990,

Basingstoke, Hampshire, RG24 4HX.

Financial Difficulties: Who do I speak to if I want to discuss my loan, or I’m having trouble with my repayments?

Information about how Omni can support you if you miss a repayment can be found on their website:

https://omnicapitalretailfinance.co.uk/money-worries/

How do I make my monthly payments?

Your lender will help you set up convenient, pre-authorized payments via your bank account or your credit/debit card.

Can I request delivery to an address other than my home address?

In order to safeguard against fraudulent applications, we are only able to deliver goods to your home address.

I want to amend my order.

If you have been approved for finance, the amount or term cannot be amended. You will need to contact us (your retailer) to amend the goods or services you ordered and you may need to complete a new application for finance. Please note we cannot guarantee a new credit application will be approved.

I haven’t received my goods or service.

Please contact us at info@nec.ac.uk and we will help you.

I want to change my Direct Debit details.

Changing your payment date can only be done once the first payment has been taken. Please contact your lender to talk to them about updating your Direct Debit details. The Direct Debit must not be cancelled and must remain in place throughout the agreement.

Are there any fees or charges to pay?

There is no fee for processing your application, and Omni does not charge you for its credit broking services.

Fees will be payable to your lender if you fail to maintain your repayments. Fees and charges may include late payment fees and administration/letter fees if you are issued an arrears or default notice. Full details of all fees and charges will be set out in the terms of your credit agreement. The Direct Debit must not be cancelled and must remain in place throughout the agreement.

I want to return my goods and cancel my finance agreement.

Please see our refund and cancellation policy on our Enrolment Terms and Conditions page.

Where you do have the right to cancel, you must do this within 14 days of entering into the finance agreement.

To cancel your finance agreement (this is only possible within 14 days of entering into the finance agreement), please email info@nec.ac.uk. Once we have confirmed cancellation, we will advise your lender to cancel your finance agreement and refund any payments that have been made. Your finance agreement can only be cancelled by your lender if this is agreed by us, and is within 14 days of the order.

What happens to my loan if I want to return my order?

If you are not satisfied with your purchase you can cancel it up to 14 days after enrolment. In this case, we will notify your lender to reduce your loan amount accordingly. You will receive confirmation from your lender within 3-5 business days where a full refund is processed.

Use of Your Personal Data

To process your application, you will be asked to provide information about your personal, employment and financial situation. Omni Capital Retail Finance Limited will use your data to determine your finance offer. They will also perform a search with one or more Credit Reference Agencies to conduct checks for creditworthiness and any affordability assessments to help them make their decision.

You can find out more about how Omni Capital Retail Finance Limited uses and protects your personal data at https://www.omnicapitalretailfinance.co.uk/privacy-policy/. Omni Capital Retail Finance Limited will provide you with a copy of their Privacy Policy with your loan documents.

Legal information (FCA Disclaimer)

The National Extension College (NEC) is a trading name of The Open School Trust and is a credit broker, not a lender and is authorised and regulated by the Financial Conduct Authority (FRN 676788).

Finance is provided by Omni Capital Retail Finance Ltd which is a credit provider/lender. NEC does not receive payment for introducing customers to Omni Capital Retail Finance. Omni Capital Retail Finance options are subject to individual status, and terms and conditions apply.

Omni Capital Retail Finance Ltd is registered in England and Wales with company number 7232938. Registered address: 10 Norwich Street, London, EC4A 1BD. Authorised and regulated by the Financial Conduct Authority, Firm Reference Number: 720279.